imtoken will never ask for your seed phrase, private key or verification code. Always review the address, network and request details before transferring, signing or approving.

imtoken

Frequently Asked Questions

Answers to common questions about wallets, seed phrases, networks, gas, transactions, DApps, approvals, EVM, Layer 2, Ethereum, PoS and validators.

On this pagewallets and backupnetworks and transactionsDApps and approvalsEVM and Layer 2Ethereum and validators

Understand the service before acting

Frequently Asked Questions: Answers to common questions about wallets, seed phrases, networks, gas, transactions, DApps, approvals, EVM, Layer 2, Ethereum, PoS and validators. Service-related information is best understood together with its limits and risks. In staking, network operations or third-party services, expected outcomes should never be treated as fixed guarantees.

For Frequently Asked Questions, Remember: the user is responsible for safeguarding the seed phrase and private keys, and official staff will not ask for a seed phrase, private key or verification code. On-chain transactions generally cannot be reversed by a wallet alone, and third-party DApps or smart contracts may involve technical or fraud risks. Review the address, network, amount, approval target and permission scope before acting.

wallets and backup

When working with wallets and backup, place the concept back into a real transaction flow. Information on screen may come from on-chain state, local wallet records or a third-party page, so verify public details such as the network, address, transaction hash or contract before deciding what to do next.

In Frequently Asked Questions, the section on wallets and backup connects directly to the page’s main task. Staking and validators depend on network rules, operating status, exits and withdrawals. Rewards can change, exit queues may create waiting periods, validators may face network penalties, and smart contracts or third-party services can introduce technical risks.

Within Frequently Asked Questions, for wallets and backup, keep the decision reversible for as long as possible: verify information first, then authorize only the minimum action needed. If the request changes the network, transfers an asset, grants spending permission or interacts with a contract, review the exact target and expected result before confirming.

In Frequently Asked Questions, a good outcome for wallets and backup is not simply that an interface reports success. The useful evidence is whether the expected on-chain state appears on the correct network, under the correct address or contract, and with a transaction or permission record that matches the intended action.

networks and transactions

A common mistake with networks and transactions is drawing a conclusion from a single field. A stronger check compares the active network, destination, asset identity and on-chain record together, especially for same-named tokens, cross-network activity or DApp interactions.

In Frequently Asked Questions, the section on networks and transactions connects directly to the page’s main task. Staking and validators depend on network rules, operating status, exits and withdrawals. Rewards can change, exit queues may create waiting periods, validators may face network penalties, and smart contracts or third-party services can introduce technical risks.

Within Frequently Asked Questions, for networks and transactions, keep the decision reversible for as long as possible: verify information first, then authorize only the minimum action needed. If the request changes the network, transfers an asset, grants spending permission or interacts with a contract, review the exact target and expected result before confirming.

In Frequently Asked Questions, a good outcome for networks and transactions is not simply that an interface reports success. The useful evidence is whether the expected on-chain state appears on the correct network, under the correct address or contract, and with a transaction or permission record that matches the intended action.

DApps and approvals

For DApps and approvals, a useful review pattern is source, scope and result. Source explains where the request came from; scope shows what the action can affect; result is then checked through transaction records, block confirmations or approval state.

In Frequently Asked Questions, the section on DApps and approvals connects directly to the page’s main task. Staking and validators depend on network rules, operating status, exits and withdrawals. Rewards can change, exit queues may create waiting periods, validators may face network penalties, and smart contracts or third-party services can introduce technical risks.

Within Frequently Asked Questions, for DApps and approvals, keep the decision reversible for as long as possible: verify information first, then authorize only the minimum action needed. If the request changes the network, transfers an asset, grants spending permission or interacts with a contract, review the exact target and expected result before confirming.

In Frequently Asked Questions, a good outcome for DApps and approvals is not simply that an interface reports success. The useful evidence is whether the expected on-chain state appears on the correct network, under the correct address or contract, and with a transaction or permission record that matches the intended action.

EVM and Layer 2

EVM and Layer 2 is not only a feature label; it also has a specific risk boundary. If a page conflicts with the wallet display or the request cannot be explained clearly, stop before signing, approving or transferring and verify through trusted public information.

In Frequently Asked Questions, the section on EVM and Layer 2 connects directly to the page’s main task. Staking and validators depend on network rules, operating status, exits and withdrawals. Rewards can change, exit queues may create waiting periods, validators may face network penalties, and smart contracts or third-party services can introduce technical risks.

Within Frequently Asked Questions, for EVM and Layer 2, keep the decision reversible for as long as possible: verify information first, then authorize only the minimum action needed. If the request changes the network, transfers an asset, grants spending permission or interacts with a contract, review the exact target and expected result before confirming.

In Frequently Asked Questions, a good outcome for EVM and Layer 2 is not simply that an interface reports success. The useful evidence is whether the expected on-chain state appears on the correct network, under the correct address or contract, and with a transaction or permission record that matches the intended action.

Ethereum and validators

After completing an action involving Ethereum and validators, review the outcome again. Transaction status, approval targets, network confirmations and balance changes are stronger evidence than a page-level success message alone.

In Frequently Asked Questions, the section on Ethereum and validators connects directly to the page’s main task. Staking and validators depend on network rules, operating status, exits and withdrawals. Rewards can change, exit queues may create waiting periods, validators may face network penalties, and smart contracts or third-party services can introduce technical risks.

Within Frequently Asked Questions, for Ethereum and validators, keep the decision reversible for as long as possible: verify information first, then authorize only the minimum action needed. If the request changes the network, transfers an asset, grants spending permission or interacts with a contract, review the exact target and expected result before confirming.

In Frequently Asked Questions, a good outcome for Ethereum and validators is not simply that an interface reports success. The useful evidence is whether the expected on-chain state appears on the correct network, under the correct address or contract, and with a transaction or permission record that matches the intended action.

16 common questions

A seed phrase can restore wallet control. Keep it offline and do not send it to anyone.

A wallet cannot restore a private key it does not know. Backup responsibility remains with the user.

Different networks maintain separate state. Confirm the active network and token contract.

Gas is the way many networks meter and price resources used by transactions and contract execution.

A transaction hash can be used in a block explorer to review status, block inclusion and confirmations.

Check network conditions, fee settings and whether nodes received the transaction. Do not repeat unexplained signing requests.

Connection alone usually does not transfer assets, but later signatures, approvals or contract calls can affect them.

No. Review the source, content and possible consequences of every signature.

It gives a specified contract permission to use a token within a defined allowance. Check the spender and scope.

Use an approval-management method supported by the network and verify the contract and network before submitting.

Many share similar account and contract models, but their state and fees remain independent.

A Layer 2 can rely on mainnet for settlement or data while still using different asset paths and confirmation flows.

Prefer offline recording and avoid screenshots, cloud sync or sending it through messaging apps.

No. Rewards, network conditions, exit queues, penalties and market prices can change.

Validators participate in block proposals, attestations or other consensus duties depending on network rules.

Yes. Extended downtime, consensus violations or other network conditions can reduce rewards or lead to penalties.

Important risk reminder

For Frequently Asked Questions, Remember: the user is responsible for safeguarding the seed phrase and private keys, and official staff will not ask for a seed phrase, private key or verification code. On-chain transactions generally cannot be reversed by a wallet alone, and third-party DApps or smart contracts may involve technical or fraud risks. Review the address, network, amount, approval target and permission scope before acting.

Related reading

Continue with imtoken

Continue from the imtoken download entry after reviewing the key checks in Frequently Asked Questions.

Download imtoken